X360 Technologies Automation Project
Built X360 Technologies, an AI-powered platform that automates software testing, execution, and QA analytics
Role
Product Design
Industry
Technology
Duration
2 months

Step 1. Research & Persona's
Deep sessions with the founder
The founder had 10 years of hands-on QA experience. I ran multiple working sessions with him mapping every product goal, every user workflow, and every real pain point from the field. This gave me domain depth most designers never get.
Key Insights:
Non-technical team members had ideas about what should be tested but zero ability to act on them. QA became a permanent bottleneck.Even experienced testers found writing structured test cases tedious and repetitive often copy pasting and modifying old ones rather than starting fresh.
Teams had no single view of test coverage. Reports lived in spreadsheets, Jira comments, or weren't tracked at all.
People trusted AI for code generation but were skeptical it could generate meaningful test scenarios without deep product context.
Defining the target audience
It became clear the platform had to serve three very different users. Designing for one would mean losing the others. So before wireframes, I defined three user personas.
Every layout, label, and default state was checked against these three people.
Stage 2. Design Strategy
The direction we set
From the start, the design direction was clear build something that feels competitive with the best tools in the market, but strips away everything that makes those tools hard to use. The strategy was minimal, forward, and accessible to both technical and non-technical users without compromising on capability.Targeting both worlds
Most testing tools are built for engineers and tolerated by everyone else. We chose a different approach design for the non-technical user first, then layer in power for the technical one. If a product manager can navigate it with zero training, a QA engineer will find it fast. The reverse is rarely true.Minimal by design
Every screen was built on one principle: show only what the user needs at that moment. No overloaded dashboards, no cluttered sidebars, no feature dumping. If something wasn't directly serving the current task, it was removed or collapsed. The interface had to feel calm not because it lacked depth, but because complexity was handled quietly in the background.Competing on clarity
We studied how competitors presented their platforms and found a consistent pattern they showed everything, trusting users to figure out what mattered. X360 took the opposite stance. Clear navigation, focused views, and purposeful defaults. The goal was that a user should always know exactly where they are and what to do next without reading a single tooltip.
Stage 3. Prototype Development
Wireframing:
The ideation process didn't rely on formal wireframes most structural thinking happened through discussion and flow mapping, focusing on building a user journey that reduced cognitive load and kept navigation clear at every step. We explored multiple dashboard directions, evaluating each against how users actually think when they open a platform. Midway through, the team revisited the UX approach entirely, stepping back from what wasn't translating on screen and committing to a direction that better matched the user's mental model which ultimately led to a cleaner, more focused interface.User Interface Design:
Designed the visual identity around a dark-themed, futuristic aesthetic using deep backgrounds, sharp contrast, and carefully chosen typography that gives the platform a premium, high-tech feel. The color palette and iconography were selected to reflect the intelligence behind the product, with subtle glow-informed accents and bold UI elements that communicate precision and efficiency. Every visual decision was intentional not just to make the interface look striking, but to make users feel they are working with a tool that is genuinely ahead of its time.

Stage 4. User Feedback & Refinement
Ran usability testing with real users across different experience levels, collecting direct feedback on how the redesigned interface felt in practice. Testing surfaced usability gaps that weren't visible during the design phase each one an opportunity to refine rather than patch. Changes were made iteratively, adjusting the interface based on what users actually struggled with, not assumptions. The result was an experience that felt noticeably more intuitive and intentional than where it started.
Stage 5. Implementation & Launch Support
Worked directly with the development team throughout the build phase, ensuring every design detail translated accurately from Figma to the final product. Stayed involved during implementation — resolving design challenges as they surfaced and keeping the experience consistent across all states and interactions. Contributed to a smooth product launch and remained engaged post-launch, tracking user feedback to identify what was working and what needed refinement in the next iteration.



Outcomes
The product launched successfully and was received with strong positive feedback users responded well to the improved experience, and the founder was genuinely satisfied with the final outcome. Beyond the launch, this project deepened my understanding of what it means to design for real people with real workflows how the right design decisions, made early, directly shape whether a product gets adopted or abandoned. It reinforced that good design isn't just about how something looks, but how confidently someone can use it from day one.
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